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Implementing custom chat UI with Genesys WebSocket Guest API
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1
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0
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June 4, 2026
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Analytics API: Grouping by queue and media type returns empty results
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1
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0
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June 5, 2026
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Genesys Cloud API: 400 Error setting wrap-up code via interactions API
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2
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0
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June 4, 2026
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Deleting user via API breaks historical WFM adherence data
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0
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0
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June 5, 2026
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Web messaging sdk colors not applying via api config
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1
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525
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May 18, 2026
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EventBridge lag between /api/v2/conversations and /api/v2/analytics/conversations endpoints
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2
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188
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May 18, 2026
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Cursor pagination vs page offset for /api/v2/analytics/conversations/details/query
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0
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380
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May 16, 2026
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Analytics API paging object pageSize vs pageNumber confusion
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0
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0
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June 5, 2026
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SPA Auth Code Flow with PKCE: 401 on token exchange after successful redirect
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0
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0
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June 4, 2026
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SAML SSO breaks Python SDK OAuth flow?
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0
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0
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June 5, 2026
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POST /api/v2/conversations/cobrowse returns 400 Bad Request
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3
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0
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June 5, 2026
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POST /api/v2/flows/executions returning 400 Bad Request with valid JSON payload
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4
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384
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May 18, 2026
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WebSocket subscription scope: conversationId vs. routing.queueId for OTel tracing
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1
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0
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June 4, 2026
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POST /conversations/cobrowse/sessions returning 403 with valid OAuth token
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1
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0
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June 5, 2026
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Quality API: Linking CSAT survey responses to specific interactions
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0
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0
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June 5, 2026
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PATCH /api/v2/conversations/voice/{id} fails with 409 when updating participant attributes mid-call
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1
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0
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June 4, 2026
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Confusion between /api/v2/conversations and /api/v2/analytics/conversations endpoints
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1
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0
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June 4, 2026
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POST /api/v2/analytics/outbound/contactlists returns 400 INVALID_VALUE
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0
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0
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June 4, 2026
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Listing OAuth clients and verifying scopes via Genesys Cloud API
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0
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180
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May 16, 2026
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How to rotate OAuth client secret for Web Messenger without dropping active sessions?
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0
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1
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June 6, 2026
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Webhook signature validation failing on replay attempts
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0
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0
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June 5, 2026
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INVALID_FUNCTION error in CXone Studio Snippet using GetRESTProxy
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0
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172
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May 16, 2026
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Data Action S3 Upload Timeout on Legal Hold Exports
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0
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152
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May 16, 2026
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Deleting Genesys Cloud User via API: Preserving Interaction History vs. Trace Context
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2
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0
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June 5, 2026
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CXone Analytics API paging logic broken for large datasets
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1
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0
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June 5, 2026
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Analytics API grouping by queue and media type returning flat totals
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0
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0
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June 5, 2026
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GET /api/v2/agents/states returns empty array - agent not showing as logged in
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0
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0
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June 4, 2026
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POST /api/v2/conversations/calls returns 401 despite valid OAuth token
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0
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436
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May 16, 2026
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Analytics API paging returns empty pages after page 1
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2
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0
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June 5, 2026
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Guest API typing indicators not sticking
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0
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0
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June 5, 2026
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